Guide: How to plan a visit

Privilee spots are released at 8pm every evening for the following day. You will be required to select a venue and an AM or PM slot, based on when you plan to Privilee. When you have selected a venue and time, it will be added to your schedule in the Privilee app. This can be found in “Me” >> “My schedule”.

Planning your visit in advance helps venues anticipate and manage capacity so they know who will be at their venues throughout the day.

Access is based on a first come and first served basis. There are some occasions when venues reach full capacity and are unable to accept additional guests.

You can visit the Privilee app to explore other venue options, or give us a call on INSERT SG NUMBER and we are happy to guide you on where to Privilee.

When Members check out or change their plans, spaces become available for other Members to use, please check throughout the day or visit the app to explore other venue options.

Not all venues require advanced planning. Gyms are accessible on a walk-in basis, however fitness classes need to be booked with the venue. You need to plan a visit through the app to access pools. The policy for each venue is detailed in the app.

If you arrive before 2pm, you can stay at the venue as long as you like.

No, if you have a 2pm slot and want to arrive earlier, you need an AM slot - so plan accordingly.

Go to the ‘Me’ >> ‘My schedule’ section of your app and you will see the option to cancel, simply tap ‘cancel’ and you will receive an email to confirm this visit has been cancelled.

Yes, please check out when you leave. This helps venues stay up to date with who is at their venue, and checking out means another Member can take your space.

As often as you like. Your membership gives you unlimited access to all Privilee venues. Some fitness classes may have restrictions, this is detailed in your app for all Privilee fitness studios and gyms.