One membership works across every Privilee country. Think pool days in Muscat, training in Dubai, recovery in Singapore and hotel pools overlooking Victoria Harbour in Hong Kong – your membership travels with you.
You can now use an eligible Privilee membership across all six countries we’re in, using the same app and account.
Your membership can now be used in the UAE, Qatar, Bahrain, Oman, Singapore and Hong Kong.
Go to Me, select the country you want to switch to and you’ll see the venues available there. You can then explore, book eligible classes and check in as usual.
No. Your existing Privilee login works across every country.
You can visit the venues available for your membership plan, subject to each venue’s access terms and booking availability.
In Qatar, Infinite-only venues remain exclusive to Qatar Infinite Members. Qatar Signature venues are available to Members with eligible cross-country access.
Members with eligible 1-month, 4-month and 12-month memberships can use their membership across all Privilee countries.
Limited-time campaign memberships and Guest passes can only be used in the country where they were purchased.
Limited-time campaign memberships, including the Summer Edit, White Friday Edit, National Day Edit and The Wellness Edit, do not include cross-country access. Guest passes also remain local to the country where they were purchased.
Waterpark access is available to eligible 12-month Privilee Members in the UAE only.
Kids’ access varies by country and venue. Check Entry & Access on the venue page in the Privilee app before visiting.
Kids’ access is coming soon to Privilee Hong Kong. At launch, Hong Kong venue access will be available to adults, with the option to add children to your membership coming soon.
Each country has its own payment gateway, so your saved payment card will not transfer automatically. When you switch to a new country, you’ll need to add a payment card before making a booking or checking in.
Go to Me, then Support, in the Privilee app to find the relevant contact details and get in touch.
You can use Privilee in another country as much as you like.
Yes. Make sure the country selected in your Privilee app matches the country you are visiting before checking in.
No. A membership can only be transferred to someone in the country where it was originally purchased.
Yes. You can purchase an available Guest pass in another country and will be charged in the local currency. The pass can only be used in the country where it was purchased.
No. If your membership includes complimentary Guest passes, they are valid only in the country where your membership was purchased.
